Craig Hardman aims to pursue a challenging career in the field of Business Analyst in RDBMS and Oracle's E-Business Suite Modules with organizations that can provide challenges with significant professional and technical growth.
Craig is currently fulfilling a Business Analyst requirement servicing the VOD Media Services at Multichoice. Over and above his daily duties, he is running a project that is analysing the VOD As-Is process to find efficiencies, tethered with compliance and governance, for a new way of work, as well as Change Management for the VOD UAT and Engineering teams.
He is comfortable leading and managing the development of technical customisations, modifications and integrations to shared applications and ensuring IT Service Continuity by providing valuable input to IT contingency plans, and reporting on information security risks to senior management and managing the response to any incidents which may arise.
Craig is adept at assessing, monitoring and controlling risks arising from transfer of information to and from external organizations such as service providers and ensure that financial reporting solutions support and adhere to policies and procedures.
He assists with root cause analysis of technical problems (2nd level support) in development, test, quality assurance or production environments, impact analysis, testing and change management as part of upgrades or re-implementations. He leads efforts to develop and improve procedures for automated monitoring and proactive intervention, and provides business the visibility into possible value added solutions through the use of technology and systems.